How to Restore the SkySuite Excel Ribbon

How to Restore the SkySuite Excel Ribbon

If the SkySuite ribbon is missing in Excel, it usually means Excel has temporarily unloaded the add-in. This can happen after an Excel update, a crash, or when Excel optimizes startup performance.

In most cases, the ribbon can be restored without closing Excel.

Step 1 — Reload the SkySuite COM Add-In (Most Common Fix)

1. In Excel, click File → Options
2. Select Add-ins
3. At the bottom, next to Manage, choose COM Add-ins
4. Click Go
5. Uncheck SkySuite
6. Click OK
7. Return to COM Add-ins
8. Re-check SkySuite
9. Click OK

👉 The SkySuite ribbon should reappear immediately.
👉 You do not need to close Excel for this step.

Step 2 — Check If Excel Disabled SkySuite

If Step 1 doesn’t resolve the issue:

1. Go to File → Options → Add-ins
2. Next to Manage, select Disabled Items
3. Click Go
4. If SkySuite appears, select it and click Enable

Step 3 — Confirm the Ribbon Is Visible

In rare cases, the add-in is loaded but the ribbon tab is hidden.

1. Right-click anywhere on the Excel ribbon
2. Click Customize the Ribbon
3. Confirm SkySuite is checked
4. Click OK

Step 4 — Restart Excel (Only If Needed)

If the ribbon still does not appear:

1. Close all Excel windows
2. Reopen Excel

Why This Happens

Excel may temporarily unload COM add-ins after:

• Excel crashes
• Office updates
• Security prompts
• Performance optimization on startup

This is standard Excel behavior and does not indicate an issue with SkySuite.

Still Having Issues?

If the SkySuite ribbon continues to disappear, please contact SkySuite support and include:

• Your Excel version
• Whether Excel recently crashed or updated
• Whether SkySuite appears under COM Add-ins